At the time of delivery, the delivery driver will have you sign what is called a Proof of Delivery (POD). Here is a sample of it below:
This example shows that there is 1 PT (Pallet) said to contain BX (boxes) 6. Please ensure that the correct amount of boxes is shipped by physically inspecting the shrunk wrapped pallet. If there are ANY missing boxes:
1. Notate on the POD that there is X amount of boxes missing from the shipment. Sign off and accept the shipment.
2. Immediately send us an email to email@example.com with your purchase order number as well as the vendor that you bought the item from.
3. One of our representatives will get in touch with you and will help assist you in resolving the issue.