Frequently Asked Questions
Answers to Frequently Asked Questions
- How do I buy spare parts?
- How soon will I receive my product?
- Do you provide support over the phone?
- Where are you guys located?
- Are there any showrooms where I can see your products in person?
- When are you going to have new products?
- How do I read the specification sheets correctly?
- Do I have to buy additional hardware to install the bathtub that I purchased?
- How are your items packed? Will they break?
- Can you rush ship my product to me?
- Which bathtub model best suits my needs?
- Do you have cut out sheets that you provide with your bathtubs?
- I want to return the product. Can I return it directly to you?
- Where can I find specification sheets & installation instructions?
- Do all of your bathtubs come with a tray?
- How should I care for my bathtub?
- Will this bathtub model work with the plumbing in my home?